Monday, July 13, 2009

Copier/Printer/Software Industry Tidbits


According to Industry Analysts, the use of generic/non OEM parts and supplies by copier dealers is on the rise. This means that the usage of original parts and supplies made by the actual copier/printer manufacturers ii on the decline. The research group claims:
- over 60% of dealers use non OEM parts and supplies
- 13% of all supplies bought by dealers are non OEM
- Managed print service programs are driving the increase
- Kyocera is trying to stop this trend by telling its dealers that its 3 year warranty is void if they use non OEM parts and supplies
- Dealers may be spending as much as $600 million on non OEM supplies
- Many question the quality of the non OEM product. For example, one vendor, Katun, stated “Katun color toners were developed to meet business color end user expectations, where precise color matching is NOT a prerequisite”

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Search engine giant, Google, announced its intention to launch its own operating system to compete against Microsoft, called “Chrome”. To retaliate, Microsoft stated it plans on launching its own search engine, called “Bing”.

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In a book authored by Scott D. Anthony, called “The Silver Lining”, he states that in the 1950s, IBM turned down the chance to buy the copier patent portfolio from Xerox Corp. IBM hired a consultant named Arthur D. Little, who informed the company that even if it replaced 100% of the carbon paper market with the copy process, it still would not make enough money to justify the acquisition of the patents.

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