Lyra Research predicts that worldwide color MFP revenue will grow in 2010 and 2011, in spite of a weak economy. It predicts total revenue will grow from current $18 billion to over $21 billion. The company also predicts that revenue from toner cartridges will greatly surpass that of inkjet.
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Netaphor Software announced a new package called SiteAudit for managed print services which offers:
- user-defined service levels and compliance metrics
- service level agreements based on business hours and days of week excluding holidays
- also based on measured according to printer uptime percentages
- includes cost management and service performance
- service level tracking based on:
- alert errors
- alert severity
- level of training required to fix error
- can create groups based identifiers like manufacturer, model, location, department
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Toshiba’s Director of Program Management, Jon Hafey, gives out more details on its Hewlett Packard reseller agreement:
- Toshiba dealers are not actually authorized by Toshiba to sell HP gear
- Instead, dealers send P.O. to Toshiba Corp, who fulfills the order and pays the dealer a commission.
- Dealer never takes title to the HP equipment
- Toshiba has cancelled its agreement to relabel Lexmark MFP and printers, however will now sell Lexmark branded product for those that do not want HP
- Hewlett Packard feels that it now more effectively competes in bids that require higher end MFPs that HP does not offer, but Toshiba does.
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Kodak announced it will move its inkjet printer design division to Singapore, and employ 50 engineers in a new office there. Previously, this work was done in an office in San Diego, CA. (this was former office of Encad, an inkjet technology company that Kodak acquired years ago)
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The new Ricoh president, Shiro Kondo gave an interview in Japanese magazine, The Nikkei Business Daily:
- Taking steps to reinvent its copier business strategy to turn itself into a provider of business solutions
- Seeks a 10% increase in sales and tripling increase in profit in 2 years
- “We cannot hope to keep growing if we stick to our hardware oriented strategy”
- Now employs 1,000 systems engineers worldwide
- New global marketing headquarters is run by CFO, Zenji Miura
- “If we don’t change, we will follow path of General Motors”
- “Anyone not ready to give their all should leave”
- As of March 2009, only 20,000 of the Canon’s that IKON had in its MIF had been
replaced by Ricoh product
- IKON still has 300,000 Canon machines in its MIF
- As of March, 2009, Ricoh’s debt totaled $8.2 billion
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A TV commercial inside a magazine? CBS and Pepsi announced that they will jointly invest in a small, paper-thin color LCD that will show a video in a future issue of Entertainment Weekly magazine for Los Angeles and New York City subscribers.
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Fuji of Japan, maker of most Xerox branded equipment, announced it has developed a new type of inkjet printhead:
- can deposit ink at a record 50,000 drops per second
- instead of being made of steel like other printheads, is made of silicon
- can withstand temperatures up to 70 degrees Celsius
- nozzle size of only 1 micron
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