
We've had enough time now for the dust to settle on the Ricoh purchase of IKON for us to see what initial effect this will have on the industry on the whole and locally for those who were with IKON. It appears that at first glance that it's really just business as usual with just a slight twist. Ricoh is pouring money in and the local branches are trying to buy business and churn the Canon buisiness into the new Ricoh box. At least locally (Northern Indiana Area) it's simply place a unit out there with little regard to how that unit will play in the customers environment; just put in that Ricoh box. For those of us who take the time to really work with the customer, looking for ways to help them more cost effectively produce and manage their hard copy, as well as electronic documents, there isn't a better time to be competing against them.
If you've never looked at a copier as anything but a copier, then the IKON pricing might be attractive to you, but if you you really want to be able to look back at the last renewal of your "copier" lease and see that you've had a positive outcome, one that dramtically improve work flow and streamlined your business process, then perhaps it's time to take a new look at how you approach your next "copier" purchase.
At Konica Minolta Business Solutions, we help you to not only right size your copier fleet, but work with you to put together a document management strategy that can help you over the next five years to reduce cost, improve work flow productivity and dramatically impact your bottom line.
So, the next time a "copier" rep gives you that lowball price, thinks long and hard, and then ask yourself, "what is this really going to cost me?"
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