-Canon updated its managed print services program, called Canon Managed Document Services:
o Offers infrastructure for centralized service dispatch
o Billing and helpdesk support
o imageWARE Enterprise Management Console for network device management
o Ecology Information Plug-in provides accurate measurement and analysis of CO2 emissions based on power consumption and paper volume usage
o Remote Diagnostic System (RDS) Plug-in facilitates automated meter collection and pre-emptive service alerts
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-Xerox, through its Global division, purchased a large Canon dealer. Georgia Duplicating Products, was owned by Ed Greene, and also sold Kyocera and HP.
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-Adobe announced it will partner with Monotype Imaging to provide print drivers to MFP and printer makers. The two companies will offer a package that includes PCL, PostScript and XPS drivers, to compete against other makers like Global Graphics & Zoran.
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-International Data Corporation (IDC) gave out it findings of worldwide market sales of printers and MFPs in last quarter:
o Includes inkjet and laser devices, from desktop to printshop
o total market grew 20%
o 29 million units shipped
o Total value increased by 14% to $13.3 billion
o B/w laser MFPs grew 39.7% (the first time that b/w had more growth than color)
o Color laser MFPs grew 33%
o HP shipped 2.8 million laser units, and 11.9 units total including inkjet
o Samsung color laser MFPs grew 55% to 108,731 units
o Samsung b/w laser MFPs grew 54% to 500,777 units
o 9 million total laser based units shipped
o 66% of market belonged to inkjet technology (primarily home use devices)
o Inkjet grew 14% to 19 million units
o 78% of inkjet units were MFPs
o In U.S., total shipments grew 14.4%
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-In a study of 410 small companies conducted by 1&1 Internet Ltd:
o 37% reported that money is lost from employees failing to share updated versions of documents
o 53% are held back by poor archiving of emails and documents
o 59% of business owners are unable to amend documents when they are off premises
o Over half of business owners believe that their staff is wasting money with excessive printing
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-Microsoft cofounder, Paul Allen is suing Apple, Google and 9 other companies claiming they are violating patents he owns
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-TIFF format works better with OCR than PDF? According to Sam Schrage, president of AnyDoc, maker of document capture software, “It’s really about applying the least common denominator. With TIFF files, you have a better idea of what you are getting. The only variation is going to be the layout. With electronic files, you have to worry about different formats, versions of formats, and even things like macros.”
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-Survey results from Imprivata about healthcare customers readiness for HIPAA rules:o 76% claim a data security breach is their greatest security concern
o 38% report that they can not track inappropriate document access
o 76% report that top budget priority is buying an EHR system
o What type of authentication will you deploy to meet HIPAA?
83% = passwords
37% = biometrics
35% = proximity ID cards
o 90% believe that use of passwords slows down patient care from doctors
o 48% are still not sure if their existing EHR qualifies for fed gov reimbursements (under ARRA/HITECH act)
o 46% believe the biggest challenge for complying with fed rules is educating employees
o 47% are not sure if they are subject to any state laws regarding data security
o 97% state that new fed rules drive their purchasing decisions
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-Aon Consulting is notifying 22,000 State of Delaware retirees that it inadvertently included their Social Security numbers in a request for proposal that it prepared to the state.
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-Another healthcare data breach. The University of Kentucky is notifying 2,207 people that their personal information including Social Security numbers was on a laptop computer that was stolen.
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-Lexmark was ordered by a judge to pay $8.3 million to compensate its California employees for a flawed “use it or lose it” vacation pay policy. Judge Greg Alarcon ruled that 178 employees should be compensated for vacation time they did not use before they were terminated.
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-NER Data Corp, which was a maker of compatible toner cartridges, announced it has sold that business, and now plans on becoming a national provider of managed print services, using genuine HP cartridges.
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-IT departments across the country are facing a looming Microsoft Windows 7 migration deadline, as support for Windows XP will end in 4 years. Gartner study shows:
o Many are starting their migrations at end of 2010
o IT budgets will need to increase between 20% to 60% to accommodate the updates
o Cost of IT labor will also increase
o Estimated migration cost per PC will be between $1205 and $1999
o Capital costs account for 60% of total replacement cost
o Average business will have to replace 25% of its PC early
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-Hewlett Packard won a bidding war against Dell over both companies’ attempt to buy 3PAR Corp., which make data storage technology for cloud computing. HP will pay $2.1 billion for the firm. Details on 3PAR:
o founded 11 years ago by former Sun Microsystems employees
o original stock price was $10 per share, but sold at $33 per share
o the letters “P”, “A” and “R” stand for names of three founders
o based in Fremont, CA
o 670 employees
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-Hewlett Packard is sued. About 1 year ago, HP announced a partnership with large commercial printer, R.R. Donnelley, to develop variable data technologies. Now R.R. Donnelley has filed a lawsuit against HP over alleged patent violations, claiming that the violations are “willful and deliberate.”
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-Fuji, maker of most Xerox printers and MFPs, announced it will invest $23.4 million to increase capacity of its manufacturing plant in Guangdon Province of China.
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-Intel announced it is spending $1.4 billion to buy Infineon, maker of wireless network technology, which is found in Apple products.
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-Hewlett Packard announced it won a managed print services contract from AIB in Ireland.
o 5 year contract
o Reduced fleet from one device for every 4 employees to one for every 12
o Included MFPs and LaserJet 4250dtn and Color LaserJet 4700dtn laser printers
o Included SafeCom solution to allow ID card readers on devices for authentication
o Claims to have reduced operating costs from 20-30%
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-Pitney Bowes announced that it spent $210,000 in the second quarter of 2010 to lobby the federal government. The company’s FM division, called PMBS, is now run by Vicki O’Meara, who was hired after the division reported a 5% drop in revenue in early 2010.
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-The Detroit Medical Center claims that its new EHR system from Cerner will save the hospital $5 million per year. The system cost the hospital $50 million to implement
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-The CFO of Danbury Health System of Connecticut was arrested and charged with cutting checks totaling $140,000 to an EHR software company he ran out of his house.
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-A study by Frost & Sullivan predicts that revenue for the U.S. ambulatory electronic health record (EHR) market will double from $1.3 billion in 2009 to an estimated $.26 billion in 2012.
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-Hewlett Packard is fighting a claim by security firm, Zscaler Labs, that hackers can use the Webscan feature to capture images from documents that are left in Hewlett Packard scanners and MFPs that have an embedded Web server. Michael Sutton of Zscaler Labs claims that he was able to find many HP scanners on the Internet.
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