Tidbits

-Do customers prefer printing color photos or viewing them on-line? In a recent study conducted by the Rochester Institute of Technology (RIT) about people’s preference to have their photos printed, or view online:
o 59% preferred to look at printed images
o 38% preferred to look at them on-line
o 3% preferred both
o 18% preferred print because they could see more detail
o 30% preferred print because they were easier to look through
o 36% liked prints better due to quality, and bright, shiny, saturated colors
o 56% who print photos spend more time looking at them than those who view on-line
31%preferto print themselves
28% prefer a printshop to print

***********************************************************************************

-Gartner released it latest Magic Quadrant report for Enterprise Content Management software vendors. Details:
o market grew 4.8%
o worldwide revenue of $3.5 billion in 2009
o forecasts growth of 10.1% through 2014 with revenue to exceed $5.7 billion in 2014
o Leaders in industry are:
 IBM (FileNet)
 Microsoft (Sharepoint)
 Oracle
 EMC (Documentum)
 OpenText (Hummingbird)
 Hyland (OnBase)
 Perceptive (now a division of Lexmark)
 Laserfiche

**********************************************************************************

-IDC report on managed print services revealed:o predicts MPS market will see a compound annual growth of more than 10% over next 5 years
o market driven primarily by advertised cost savings
o warned that “overzealous attack on the bottom line” for short-term financial benefits could mean that organizations leave themselves at risk of “damaging productivity shortfalls” in the future
o predicted sharp fall in number of qualified knowledge workers employed in businesses
o workers currently spend an average of 7.4 hours per week “searching but not finding information” and “reformatting data from multiple sources”
o businesses are advised that when considering MPS agreements that they include document workflows
o “Document workflow initiatives are increasingly being identified as one of the last untapped areas of the IT infrastructure to deliver significant productivity enhancements” said Leigh Worthing, IDC lead analyst

***********************************************************************************

-Pira International announced results of study of the on-demand book printing market:
o Inkjet equipment sales are expected to grow 135% by 2014
o By 2018, 43% of book printing revenue will be done by digital printers
o Book runs of 5,000 or less account for 70% of book printing
o eReader market has estimated value of $500 million in 2010

***********************************************************************************

-According to Dan Vesset, analyst at IDC, the Healthcare business intelligence market was $600 million in 2009, and will grow faster than any other vertical market in the next 5 years. Growth driven by:
o Increased focus on financial performance management
o Labor productivity
o Cost control
o Analysis of billing
o Analysis of payments
o Bed occupancy rates
o Patient treatment

***********************************************************************************

-The Department of Veterans Affairs (VA) reported its data breaches in October of 2010:o Notified 2,574 veterans that there personal info may be compromised
o Two stolen desktop computers
o Lost 22 Blackberry devices
o 79 internal unencrypted email incidents
o 79 mishandling incidents (i.e. mixing up prescriptions)
o 10 mis-mailed medications

***********************************************************************************

-InkCycle of Lenexa, KS, which remanufactures toner cartridges for laser printers, announced that it has hired Jay Loisel as Director of Managed Print Services. Previously, he worked with his brother, who owns competitor, LMI Solutions of Phoenix, AZ. Jay will report to Carl Little, VP of Sales.

***********************************************************************************

-One copier dealer buy another in Ohio. Barry Clark, President of Perry Corp.(Konica Minolta, Kyocera, HP, Muratec, Riso & KIP) announced that the company acquired the copier division of Friends Business Source of Findlay, OH. He stated; “We are growing and increasing our presence throughout northwest central Ohio, southern Michigan and western Indiana.

***********************************************************************************

-Most common benefits of installing an EHR(electronic health records system) according to New England Journal of Medicine:o No more filing, pulling, re-filing or creating paper charts
o No lost charts
o Less time filing
o Universal chart access
o Easier compliance with chart requests
o Improve external communication
o Fewer call backs from pharmacies
o Higher quality documentation
o Spend less time charting
o More efficient chart signing
o Built-in health maintenance protocols and reminders
o Improved medication management
o Improved customer service
o Free up valuable office space
o Eliminate transcription costs (average physician spends $12K to $25K/year)
o Eliminate chart creation costs (average of $5 per chart for supplies and labor)
o No more paying staff to pull and refile charts (average of $0.40 per transaction)
o No more cost to find lost charts (average of $2500 per year)
o Eliminate paper faxes for prescription renewals (average of $36K/year for supplies and labor)
o Reduce undercoding, where physicians are not getting paid for everything they do (average of $25K/year)

***********************************************************************************

-The U.S.-China Economic and Security Review Commission reported that China Telecom in April routed much of the world’s Internet traffic through servers in China for 18 minutes.

***********************************************************************************

-Apparently, the U.S. Navy signed a $3.3 billion, 5 year, no-bid contract with Hewlett Packard to manage its computers and data systems.

***********************************************************************************

-Survey shows hospitals with EHR systems are ready to meet some components of the “Meaningful Use” rules set forth by federal government to access HITECH stimulus dollars:
o Conducted by HIMSS (health information management systems society)
o 22% have capability to achieve 10 or more of the required core measures in Stage 1 of meaningful use
o 34% can achieve between 5 and 9 of the core measures
o 40.47% can achieve 5 or more of the menu items
o 9.61% can achieve 12 core measures

***********************************************************************************

-Micro Solutions Enterprises of Van Nuys, CA announced it will make generic color wax sticks that will work in the Xerox Phaser and ColorQube color devices, for those looking for a lower cost alternative to genuine Xerox supplies.

***********************************************************************************

-Study by Medical Economics magazine shows that annual cost for an average physician practice to manage paper charts is: (instead of using EHR)o $12K/year for transcriptions
o $2400/year for paper chart supplies
o $41.6K/year in labor to pull and refile charts
o $2.5K/year in labor to find misplaced charts
o $36K/year for inbound faxes
o $21.875K/year for outbound faxes
o $25K/year for money lost in downcoding (not claiming enough)
o TOTAL = $141,375/year

***********************************************************************************

-McAfee and Cisco have released their detailed cybersecurity reports for the third quarter:o 60,000 new pieces of malware were identified per day, quadruple the 2007 rate
o In third quarter, McAfree identified 14 million unique pieces of malware, up 1 million
o The Zeus botnet malware let business to lose $70 million to Ukranian organized crime
o The Cutwail botnet malware used denial of service attacks against 300 websites
o 60% of Google search terms delivered customers to malicious sites in first 100 results
o 10% of malware was encountered via search engines
o 7% of malware was referred by Google
o 7% of all encounters targeted Java
o 1% targeted Adobe Acrobat Reader
o Pharmaceutical vertical was the most targeted

***********************************************************************************

-Xerox announced it will spend millions to install giant interactive displays in a dozen airports to promote its partnerships with Target and Marriott. (Xerox also reported it has $9.5 billion in debt)

***********************************************************************************

-According to the Department of Health and Human Services (DHHS), the most common cause of data breaches impacting more than 500 people is the theft of laptop computers.o Of the 189 data breaches recorded this year that involved more than 500 people, 52% were result of theft
o 20% were from unauthorized access
o 18% were from loss
o 24% involved laptop computer
o 22% involved paper records
o 16% involved desktop computers
o 14% involved portable devices like smartphones

***********************************************************************************

-Most companies do not erase sensitive data from hard drives according to study conducted by Kroll Ontrack:o Only 49% stated that their businesses deployed a data eraser method
o Among that group, 75% do not delete data securely
o Average business suffers at least one data breach per year
o Data breaches cost U.S. companies an average of $6.75 million
o Only 19% deploy data eraser software
o 6Z% use a degausser to erase media
o 33% do not know how to ensure data has been erased
o 22% say they reboot the drive to see if data is still there
o 60% of all old business computers are fully intact with proprietary business data in the second hand computer marketplace
o 40% say their companies gave away their used hard drive to another individual
o 22% don’t know what happened to their old computers
o 16% rely on a product or service report to confirm all of their data had been wiped

***********************************************************************************

-According to Office for Civil Rights, over 5 million people have been affected by healthcare data breaches since September, 2009.

***********************************************************************************