Tidbits

- Senator Tom Carper of Delaware, who is chairman of the IT Security & Oversight committee, introduced a new bill named “Cyber Security & Internet Freedom Act 2011”, which would create the National Center for Cybersecurity & Communications (NCCS) to provide even more enforcement of data security laws.

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- HIPAA Breaches:
o Maryville Academy of Chicago announced that portable hard drives were stolen, resulting in possible exposure of personal information on 4,000 people.
o Eisenhower Medical Center of Rancho Mirage, CA reported the theft of a computer which had personal information on an undetermined amount of patients. The computer did NOT have encryption.

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- Lexmark celebrated 20 years since it was spun off from IBM as a separate company, via financing by Clayton, Dubilier & Rice. Milestones:

o Name came from the fact that it was headquartered in Lexington, Kentucky, and “lex” is latin for writing so Lexmark could mean “black mark”
o 1992 = first Lexmark branded product was a typewriter
o 1992 = introduces its first color inkjet printer
o 1994 = announces that its sales force would be verticalized, with special focus on banking, education and healthcare
o 1995 = company went public
o 1995 = launches product called Medley, industry first inkjet all-in-one
o 1995 = its first color laser printer, the Optra C
o 1998 = establishes Solutions division
o 1999 = launches first managed print services program
o 1999 = launches its first laser MFPs
o 2000 = opens inkjet printhead plant in Cebu, Phillippines
o 2000 = opens plant in Shenzhen, China
o 2001 = opens laser printer plant in Tatabanya, Vietnam
o 2002 = Dell announces it will relabel Lexmark product
o 2006 = launches embedded solutions capability
o 2010 = acquires Perceptive Software, maker of document management solutions

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- A New York state Supreme Court judge ruled that Xerox will be forced to defend itself in a lawsuit filed against its Global subsidiary location in Long Island. The lawsuit claims that a sales rep forged changes to copier lease documents

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- Hewlett Packard is opening a 50,000 square foot office in Fort Collins, Colorado that will test data center technologies. More than 8,000 environmental sensors throughout the facility will monitor everything from temperature to humidity and how it effects thousands of HP servers.

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- Results of survey of nurses commissioned by the American Association of Critical Care Nurses (AACCN) reveals:

o 85% have been in a situation where technology was effective in alerting of potential risk
o 58% said that while they received the warning, they failed to effectively speak up to solve problem and protect patient
o 82% have witnesses physician incompetence and of those
o 19% put patient at risk
o 79% elected not to inform physician of safety breach
o 85% have been openly disrespected by physician

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- The compliance deadline for implementing ASC X12 Version 5010 data transmission standards is 1/1/2012, which is part of HIPAA law. This is the new standard required for healthcare facility financial systems, to allow for submission of Medicare claims. Results of survey published by the Medical Group Management Association (MGMA) show that most of the physician practices in U.S. have not received an update to their software to comply.

o 56% have yet to even schedule internal testing
o 5% are conducting external testing
o 8% conducting internal testing
o 16% are extremely confidant they will meet deadline
o 34% are confidant
o 23% are somewhat confident
o 11% were slightly confident
o 15% not confident

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- Hewlett Packard announced that all “ePrint” enabled printers and MFPs will now support Google Cloud Print applications on a range of mobile devices.

o Google Cloud Print allows end users to print copies of MS Word docs, Web sites and articles without need for a mobile printer
o The service temporarily hosts the files you attach on its own servers, then sends the document to your printer for output

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- Xerox published results of survey of attorneys in U.S.:

o 72% who use Automated Document Classification (ADS) solutions save time
o 64% who use ADS said it was more cost efficient
o 60% claim it improves consistency
o 53% claim it allows for more accurate budget planning
o 46% claim it improves accuracy
o Less than 33% have some form of ADS
o 42% believe technology is key to improving legal document review process

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- Open Text Corp. of Waterloo, Canada, maker of fax servers and document management software, has recently made some acquisitions to broaden its offerings:
o Vignette of Austin, Texas, provider of web-based services
o Metastorm of Baltimore, Maryland, maker of business process management software
o weComm of London, England, maker of apps that can run on mobile/cell phone devices

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- Adam Greene, Senior Health IT & Privacy Advisor for the Office of Civil Rights (OCR), a division of Health & Human Services (HHS) in federal government, addressed hospital executives and reminded them of changes to existing HIPAA regulations:
o Business associates can be held directly liable for privacy and security rules
o Subcontractors will be held to same liability
o In accounts of disclosure of patient information, treatment, payment and healthcare operations, information must be tracked and disclosed
o New restrictions will be put on the use of patient data for marketing and fundraising, and the sale of protected health information (PHI)
o Financial penalties for single privacy and security violations will be increased to $50,000 per violation
o Maximum penalty per year of $1.5 million

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- Intel stated that one of the reasons it acquired McAfee, maker of data security solutions, was so it could embed McAfee software into its Atom processor chip, and market it to makers of MFPs, most of whom are now using IBM RISC processors.

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- More details from recent Samsung printer/copier dealer meeting in Las Vegas:

o Michael Strahan of New York Giants was keynote speaker
o Peter Richardson is now Manager of printer/MFP division in U.S.
o John Barbieri is in charge of service
o Jy Lui is Korean executive in charge of division
o Representatives from 72 dealers attended
o Claim to have 22% of world’s laser printer market
o Has 5 “dedicated” people at U.S. headquarters to support
o Has 6 region managers in U.S., each with a region service manager, and key account managers focused on top 25 accounts in each region
o More A3 laser engines are in development with faster speeds
o Took 4 years to develop current A3 models
o Has 3 service training classrooms; California, Chicago & New Jersey
o Provides a 3 year parts warranty to dealers (similar to Kyocera)
o Dealers can not order product directly from Samsung, instead they order from Azerty, a computer products distributor in New York
o In 2012, plans on launching a Healthcare Program
o Cerner certification in the works
o Meditech certification in the works
o McKesson certification in the works
o Dealers are complaining that some of the new A3 products can be found for sale on the Internet, including discounted pricing on toner.

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- Masahiro Nokanumyo & Ben Reitzes of Barclay Capital, in an article in Forbes magazine, stated that Canon and Fuji will both most likely experience a shortage of toner later this year due to damage caused by earthquake in Japan.
Details:

o Besides making toner for is own products, Canon also makes toner for the engines it makes for Hewlett Packard LaserJet products
o Fuji makes toner for most Xerox printers and MFPs that are based on Fuji engines.

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- Equitrac’s VP, Noel O’Dwyer, stated that just the announcement that a customer will start monitoring end user’s printing habits can cause an initial drop of as much in 40% in total pages.

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